Store Policy
Customer Care
1Girl is a home based "company". I am the only employee. My accountant in Washington state after doing my taxes one year told me "this is not a business, it's a hobby that people are paying you to have."
So, thank you for allowing me to provide you with products while I enjoy my hobby.
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For questions, please contact me through the email address provided and I will get back to you usually within two hours but certainly within one day.
Privacy & Safety
I do not save, store or keep ANY of your personal information. The only thing I keep on record is your email address for emailing the 1Girl newsletter. I will not sell your email address or give it out to anyone.
Regarding payment information, I encourage you to use Venmo. That way, I do not need any of your debit/ credit card information. If you want to use a debit /credit card via Square, you will need to private message me with your card, expiration code and 3 digit code on your card. I will not keep or store that information, so it will need to be PM'd to me for each purchase.
After payment has been received, your package will be processed and shipped by the next day. I will text you with the Tracking number and expected day of delivery, and notice of completion of transaction.
Payment Methods
Your order will be emailed to me. At that time, I will process your order, giving you the best possible shipping costs, then I will text you with the total of your purchase, and you can choose to pay with your debit/credit card or Venmo which is my preferred option. I also have Square, but that will require you to send me your payment information. After payment is received, your package will be shipped that day or the next day.